Update on Columbia Library procedures - Starting June 8

Beginning June 8

Please CALL (717-684-2255) to request items. Prior to calling, please use the online catalog at search.lancasterlibraries.org to locate your titles. We will locate your titles and call you back to schedule a pick up time.

Limit of FIVE items at a time. This includes up to THREE DVDs. Grand total of five items.

Families with children will be given TWO books per child, if requested.

Unsure what titles you want? We can do a "grab bag" pull of a favotite author or subject.

Only COLUMBIA materials are available at this time.

Patrons must provide this information when calling (717) 684-2255:

Name

Library Card Number

Phone Number

Titles of Materials requested

We will call you back to schedule a pickup after retrieving the items

Pickup

PROCEDURE FOR PICKUP

YOU MUST HAVE YOUR PHOTO ID AND YOUR LIBRARY CARD!

ONE person OR family at a time will proceed up the front handicap ramp to the library window closest to the front doors. NO EXCEPTIONS.

Patrons MUST wear masks. NO EXCEPTIONS! No mask -no service.

A staff member will open the window and ask to see your library card. Without a library card, we cannot release your materials.

The staff member will give you your materials in a bag.

Please exit either down the steps or down the ramp.

"X"s will be placed on the sidewalk to adhere to social distancing guidelines. Please remain on the x's while waiting your turn.

Return

RETURNED materials MUST be placed in the BOOK DROP. You may NOT hand your returns to a staff member. NO EXCEPTIONS.

If you do not pick up your items at your scheduled time slot, they will be checked back in and reshelved. We cannot accomodate changes in pickup times right now.

You may not pick up items for other people during this time.

We will be offering "Curbside at Your Car" only for patrons with mobility issues - time slots limited.


[Source: Lisa Greybill
Admininstrator
Columbia Public Library]